2026.04.15 TikTok Shop and Shopee Indonesia’s Return Shipping Policies Draw Attention from Sellers

TikTok Shop and Shopee Indonesia’s Return Shipping Policies Draw Attention from Sellers

TikTok Shop is set to adjust its return shipping fee policy in Indonesia starting June 1, 2026. Under the new rules, sellers will be required to share the cost of return shipping in scenarios such as buyer's remorse, with a cap of 5,000 IDR per leg of the journey. This does not apply to returns caused by logistics provider faults. In contrast, Shopee maintains its existing policy, which centers on fault determination: sellers only bear shipping costs for returns due to their own errors, while buyers typically cover costs for personal reason returns. This divergence in platform policies is drawing significant attention from sellers, who must now navigate two distinct sets of rules for the same market.

Shopee Opens First Offline Pop-Up Center in Hangzhou

On April 14, 2026, e-commerce leader Shopee marked its tenth anniversary in China by launching its first offline pop-up space in an industrial park in Hangzhou's Binjiang district. Centered around the theme of "Cross-Border Growth," the "Orange Container" space encapsulates Shopee's decade of experience and its future expansion blueprint. It features displays of best-selling products from real sellers and highlights the latest favorable policies for new merchant onboarding. This immersive experience is designed to showcase the journey of Chinese brands going global through the platform, offering tangible insights into market success.

Thailand Logistics Faces Delays After Major Drug Bust

Following a major drug bust where authorities seized 2 tons of crystal meth on Koh Samui, Thailand's transport and law enforcement agencies have announced a nationwide upgrade in cargo security checks. The enhanced inspections at highway checkpoints, ports, and ferry terminals will involve increased random checks of freight vehicles and containers. This action is expected to significantly extend transit and waiting times for trucks, leading to overall logistics delays. Cross-border sellers and businesses are advised to plan their supply chains with more buffer time, ensure all customs documentation is fully compliant, and prepare for potential disruptions to delivery schedules.